I've just got back from a surprisingly good trip in the ADKS, staying in Saranac Lake, and I've received horrible news on my answering machine from Best Western Adirondac Inn in Lake Placid.
Many of you may know several of the hotels in the LP region have a strict 7 day cancellation policy, but with Hurricane Irene's impact on Sunday, I had no choice but to cancel my reservation as travel on the roads Monday was unsafe due to potential flooding.
I cancelled my stay, and thought everything was a okay.
Can you believe the hotel called me and told me I didn't cancel, and even if I did, they have a 7 day cancellation policy? They are also telling me it was safe to travel there!! (L.P. was okay, but surrounding area not so.)
I am having to provide long distance records from my home phone provider to prove that I phoned there.
I've stayed at this hotel on and off for over 10 years and never cancelled before, I thought I should warn you forum members that they are very unreasonable if you ever need to cancel!
Many of you may know several of the hotels in the LP region have a strict 7 day cancellation policy, but with Hurricane Irene's impact on Sunday, I had no choice but to cancel my reservation as travel on the roads Monday was unsafe due to potential flooding.
I cancelled my stay, and thought everything was a okay.
Can you believe the hotel called me and told me I didn't cancel, and even if I did, they have a 7 day cancellation policy? They are also telling me it was safe to travel there!! (L.P. was okay, but surrounding area not so.)
I am having to provide long distance records from my home phone provider to prove that I phoned there.
I've stayed at this hotel on and off for over 10 years and never cancelled before, I thought I should warn you forum members that they are very unreasonable if you ever need to cancel!
Comment